Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Thanks to the team at River Motorhomes, I have recently purchased a campervan from this company and have to give them a 5 star rating! From the greeting on day one through the part exchange and ultimate purchase, River Motorhomes have been totally professional. A company can be measured by how they react once you have left with a new purchase. I had a small issue with my vehicle a week after collecting it, the team responded quickly and efficiently to resolve the matter, the after sales service was top notch. Laura and Barry are brilliant, it’s obvious that they appreciate and care about their customers. Highly recommended 👍🏻.
~ gary r
I recently purchased a Pilote motorhome from a dealership in Devon but needed to find somewhere local to me in Nantwich. Tried one dealer who basically told me I would have to wait 7 months for warranty work! I then tried River Motorhomes in Sutton Coldfield. So glad I did :)
So accommodating with a quick appointment working around my schedule. Kelly on reception was welcoming, quick to offer a brew and allowed me to set up in their customer area to work remotely. Constantly asking if I was OK, needed anything and making cups of tea.
The tech team sorted out my issues and a few hours later I was sorted and driving home.
On arrival at home, a sensor offloaded my boiler water which to me looked like a calamity. However a quick call and Griff the technician was on hand to talk me through re-setting my boiler 'frozen water' sensor.
Fabulous service from everybody.
Definitely going to use them for everything in the future.
~ Mike G
We purchased our first motorhome from the team at River Motorhomes in Sutton Coldfield. David was on hand to show us around the motorhomes. He answered all our questions in a relaxed yet informative manner and gave us plenty of time to discuss and explore.
The van was spotless when we arrived to collect it, and the handover was very straightforward, with David taking the time to explain everything clearly!
Having had the motorhome for several weeks now and with a few trips under our belts, any questions we've had have been answered promptly and thoroughly. Great service—and we're really enjoying our adventures!
~ Andy K
Recently, I PX'd a 2019 Autoquest 115 for 2021 Autoquest CV40. The transaction was managed by Dave (Sutton Coldfield). It was all very straightforward and friendly. What impressed me most was the 'sense of occasion' when I collected the new van. It was in the dry, powered up and looked new. Selling/buying through a dealer does cost more (no spoiler) but for me that 'price difference' is peace of mind and that is very difficult to cost. My wife and I are delighted with our CV40, it's got all the improvements that can only be achieved when you know exactly what your second van should have.
~ Mike F
River Motorhomes at Curdworth, Sutton, are a great team, namely Kelly, Griff & Dave. They always make you extremely welcome when you attend there. The work they have carried out for us in recent times on our Motorhome (a fridge fault, habitation service and today, fitting a Battery Master unit), were all carried out on time, rates were excellent, and the workmanship exemplary. Couldn't be bettered. Griff goes out of his way to explain the work completed, and always offers advice.
Well done to the team there !
~ Kenneth W
I spent the morning at the NEC came out not finding what I wanted so went on the internet and found river motorhomes 3 miles away.They had the van I was looking for on arrival I was met by two lovely ladies who showed me around viewed the van but felt wasn’t quite right looked at slightly bigger model which was under offer and asked if it became available please contact me 2weeks later on my drive.On day of handover arrived early was greeted very professionally no fuss and explained everything.I would definitely recommend River Motorhomes
~ Mick H
I would highly recommend Barry, Laura, Andy and the team, at River Motorhomes Ltd. From my first e-mail communication with Barry, through ultimately to my purchase, and collection of my new Motorhome some 6 months later, I have only experienced professionalism, warmth, advice, and welcoming, as well as being greeted swiftly with a cup of tea, having travelled over 200 miles from South Dorset to visit. Subsequently, I wouldnt hesitate to purchase from this dealer. Thankyou all once again. Carl & Cathy
~ CARL C
Good communications and expectations managed - ordering a new motorhome is not a quick process but the time scales given were spot on.
Team are lovely - Dave dealt with all
Our queries in a timely way and Chris handed over-I think he did an excellent job but in all honesty I was too excited to take it all In! We know we can contact with any questions.
We have a few snags but have been assured they will be sorted and these are minor- the van is brilliant and we love it!
Thanks guys
~ Sarah D
My wife and I recently purchased a new Chausson motorhome from Riverview and were impressed with the whole process from the initial viewing to the handover process and beyond. Dave was always on hand to provide answers to any queries we had and guide me through the upgrades that we had requested on the vehicle. The final collection was both informative and seemless and I would thoroughly recommend anyone to use their services.
~ Fraser H
Dave from River Motorhomes was incredibly helpful in sorting out the electric moped we purchased at the Newbury Showground. He was knowledgeable, responsive, and kept us informed throughout the process. His customer service has been excellent, and he made sure any queries or problems were resolved quickly and efficiently. We’re very grateful for his support and would highly recommend both Dave, Brett and River Motorhomes.
~ Alex P
Thank you Stuart Whittaker for all the absolutely superb help and administration of our motorhome set-up, with all the extra equipment we that we needed. It was a great help to have each and every query dealt with proficiently. Having driven our new motorhome away today, it is still an adventure in getting to know the new model, but having all the facilities explained has given us great confidence 👍
~ Gillian A
Excellent customer service from start to finish. The team called to authorise additional work before carrying it out, which I really appreciated.
The van was serviced to a high standard, and a detailed inspection report was provided. I also received a courtesy call once the work was completed.
To top it off, the complimentary valet was a great bonus. Very happy with the service and would highly recommend.
Alex D
~ Alex D
Just purchased our first motorhome from here. Andy (the sales rep) was absolutely amazing and really helped us understand how to get the best out of our new purchase. We picked it up today and it was spotless with all snagging work completed. The champagne, chocolates, cups, keyring and teddy were a lovely gift waiting for us. Highly recommend a visit here if you're looking to buy a motorhome. Ask for Andy, he's a star and his dog is gorgeous
~ Joanne B
From start to finish a fantastic experience 👏 100%
We viewed the motorhome and fell in love with it, the service from everyone at River Motorhomes was brilliant. Handover day went like clockwork, with a full tour and inspection of everything in involved with our home
Would highly recommend them for service, friendliness and professionalism from start to finish. Thank you
~ Paul t
Having lost dealership in Chichester I found River Motorhomes to pick up the pieces and they did my hab check. What a difference over Premier Motorhomes that was with before. Open transparent easy going and a proper job. Brilliant T Will definitely go use again for hab check and repairs. They fixed some things that the previous dealership bodied or said could not be done
~ Justin D
Our Pilote motorhome needed its second habitation check and I wanted to find someone closer than SMC, the dealer we had purchased it from. After checking the Pilote website I found River Motorhomes just 20 miles from us and thought it would give them a call. My first interaction was with Kelly, who was incredibly helpful, explaining what did and did not need to be done this year in our Moho. After SMC this was a breath of fresh air. River were cheaper as well so I booked a date for the check. I arrived on time and I was very pleasantly greated and offered a drink straight away and somewhere comfortable to sit as I was waiting. I mentioned that we seemed to have had water ingress through the habitation door during the recent storm and I asked if there was a way I could tighten the fit of the door as there appeared to be a gap at the bottom. I was told they would have a look at this and see what could be done. I had a very nice walk down the canal and when I came back everything was done even the door. I will certainly be coming back to River Motorhomes in the future, they have restored my confidence in dealers again and I would highly recommend them.
~ Roly B
At short notice I had to find somewhere to service my Chausson motor home. The staff at River Motorhomes - Kelly, Adam and Dave were so helpful and friendly, nothing was too much trouble. Although River Motorhomes is slightly further away from home than the garage I’ve used in the past, for the habitation service, I will be using them in the future.
See you next year.
~ Rhona D
Bought a new Motorhome from River Motorhomes but stupidly forgot to transfer our own number plate onto retention , fortunately Barry came to the rescue and even kindly waived the DVLA £80 fee . Thanks to all the staff at Sutton Coldfield branch for their friendliness and professionalism. If you are looking for a new or used vehicle I would highly recommend this dealership .
~ stephanie c
After much research across the Midlands & Warwickshire looking for the right motor home we decided to purchase one from River Motorhomes. Several members of their staff ( especially a gent named Griff) offered us great support in a non salesy manner allowing us to make the right decision with our purchase.
~ Gavin M
We had our habitation check done by River for the first time. It was like a breath of fresh air being easy to book rather than being a difficult chore. We had a couple of repairs needed and these were done with a can do attitude rather than the stalling and negative attitude of our previous dealer. Excellent
~ John G
First class service from Stuart Whittaker and his colleagues at River Motorhomes, Newport. Nothing was too much trouble for Stuart to ensure the smooth running of the purchase. (He does require an air conditioning unit in his sales office as it was very hot for him and us at the time of purchase).
~ Peter W
We bought our vw camper from Newport branch and Stuart was very professional friendly and knowledgeable .
Thanks so much Stuart for making the whole process speedy, and also for our little gifts.
Would highly recommend d this company!
Thank you all.
Kerry morris
~ Kerry M
Really good experience of River Motorhomes when purchasing our first motorhome. To be honest we'd done a fair bit of research into the layout that would suit us and Dave at River Motorhomes in Birmingham was really helpful with the rest. Would highly recommend.
~ Katherine A
We collected our new (to us) Chausson motorhome from River Motorhomes this week. We were very impressed with the whole buying process from our initial visit to collection 2 weeks later. Dave was friendly, infomative and efficient. Couldn't be happier.
~ Penny C
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